Terms of service

Terms of Service

Effective Date: January 1, 2025

1. Acceptance of Terms

By accessing or using wiokjpa.com, you agree to be bound by these Terms of Service. If you do not agree, please do not use our site.

2. Eligibility

You must be at least 18 years old or have parental consent to make a purchase. By placing an order, you represent that the information you provide is accurate and complete.

3. Products & Descriptions

We strive to display colors and images accurately, but variations may occur due to monitor settings. All product dimensions are approximate. Handcrafted items (ceramic bowls, glazes) will have natural variations — this is not a defect but part of wabi-sabi aesthetics.

4. Pricing & Payment

All prices are in USD. We reserve the right to modify prices without notice. In the event of a pricing error, we may cancel orders and refund you. Payment is due at checkout; your card is authorized but not charged until the order ships.

5. Orders & Cancellation

We reserve the right to refuse or cancel any order for reasons including product availability, fraud suspicion, or errors in product information. If you need to cancel, please contact us within 2 hours of placing the order. Once shipped, cancellations are not possible.

6. Intellectual Property

All content on this site, including the "WioK Japan" name, logo, images, text, and design, is the property of Guangzhou Wenxin Garment Co., Ltd. You may not reproduce, distribute, or create derivative works without written permission.

7. User Conduct

You agree not to use the site for any unlawful purpose, to upload malicious code, or to infringe on others' rights. We may terminate accounts for abusive behavior.

8. Limitation of Liability

WioK Japan shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or site. Our maximum liability is limited to the purchase price of the product in question.

9. Indemnification

You agree to indemnify us against any claims resulting from your breach of these terms or misuse of products.

10. Governing Law

These terms shall be governed by the laws of the State of Montana, without regard to conflict of law provisions. Any disputes shall be resolved in the courts of Hill County, Montana.

11. Contact

For legal inquiries: legal@wiokjpa.com