Disclaimer

Disclaimer

Please read the following important information regarding the use of our products and website.

Product Use & Safety

Ceramic Knives: Our ceramic blades are extremely sharp and brittle. Do not use on frozen foods, bones, hard shells, or as a prying tool. Keep out of reach of children. A cut-resistant glove is recommended during initial use.

Carbon Steel Woks & Iron Pans: These pans require proper seasoning to develop a non-stick surface and prevent rust. Never wash with soap or put in a dishwasher. Dry immediately after rinsing and apply a thin oil coat. Rust caused by improper care is not covered under warranty.

Bamboo & Wooden Items: Store in a dry, ventilated area. Prolonged moisture exposure may cause warping, cracking, or mold. Hand wash only; do not soak.

Ceramic Tableware: Handcrafted items feature natural variations in glaze color and texture. These are intentional and part of wabi-sabi aesthetics, not defects. Microwave and dishwasher safe unless otherwise labeled, but sudden temperature changes (e.g., from freezer to microwave) may cause cracking.

Bento Boxes: Check silicone seals regularly. Not all bento boxes are leak-proof for liquids; product descriptions specify capabilities.

Allergen Notice

Our products are manufactured in facilities that may also handle common allergens. If you have severe allergies, please contact us before purchasing.

Color & Size Variation

We make every effort to display colors accurately, but due to monitor differences, actual product colors may vary slightly. Dimensions are listed as accurately as possible; minor deviations of up to 5% may occur.

Website Content

Information on this site is provided for general informational purposes only. It is not intended as professional cooking, health, or safety advice. Always follow the included product care instructions.

Limitation of Liability

By purchasing and using our products, you acknowledge that WioK Japan is not liable for injuries or damages resulting from improper use or failure to follow safety guidelines.